8am - 6pm Monday to Friday
MADE IN SPAIN E I A
Key Benefits of our Porcelain Paving:
1. Ideal For Contemporary Outdoor Setting (gardens, patios and pathways)
2. Low water absorption rate, which means easier maintenance
3. Frost Resistant & R-11 Anti Slip (perfect for British weather)
4. Exceptional Strength and Technical Consistency
Coverage is based on when laid using 5-8mm joint.
- Standard delivery is free to most UK postcodes for full packs.
(Note: Some exclusions apply. Please enter your delivery postcode in 'Calculate Shipping' during checkout for more information).
- For products sold by SQM delivery is free for orders over £350 to a majority of postcodes, anything under will incur a £40 additional charge.
- This delivery takes roughly 3-6 working days from placing order.
- Free Specified Date Option - A convenient working day can be selected by ringing us after checkout with your order number, so we can book it with the courier accordingly. However, this is not guaranteed, as deliveries can get delayed due to unforeseen circumstances.
- Deliveries are always made on kerbside using a tail-lift vehicle with manual pump-truck and require a signature.
- Deliveries can be made anytime between 8am and 6pm unless a slot is selected for an additional cost.
*Although it's rare, but deliveries can be delayed due to unforeseen circumstances.
*Please read our delivery page for further information.
- Express shipping costs extra £15 per pallet and delivered within 2-4 working days.
- Specified day can be selected during checkout, so we can book it with the courier accordingly.
- Saturday delivery can be opted at checkout but attract an additional cost.
- We cut all our samples at our Lincoln warehouse to provide customers with a sample of the most recent batch.
- These are always sent via premium next day service using DPD or DHL but do allow 2-5 working days for delivery since cutting them ourselves can sometimes delay dispatch by a day or two.
- All items are checked prior to dispatch, however sometimes due to the nature of goods and mishandling during transit damages can occur.
- Do not panic as we are always here to help and need you to follow these simple necessary steps as below:
1. Please check all items upon delivery prior to signing for any damage, missing or incorrect items. Our couriers will allow sufficient time for you to do this.
2. If you find any kind of damage, please sign as 'damaged on arrival' and contact our customer services team within 48 hours of delivery along with photographic evidence of all damaged goods and we will organise replacements or refund as per our policy.
*We always ask for customers to allow 5-10% for off-cuts, wastage and damages.
*Please read the refund page for more information.
Maria Watt
Spanish produced Star Light outdoor porcelain tiles are the best you can find for your outdoor porch and Gazebo. Prices are reasonable enough. The order process till delivery was less hectic. My home's outdoor area looks unique & our friends admire the atmosphere. Great work RS.
Paul Gibbs
"Thanks for the time and great service. After making our selection from the showroom, the delivery came in 2 days late, thank God I placed the order in advance and appointed my professional tiler next day for installation."
Barry Cowen
The color meets my expectation and not a single tile was broken. Accidentally I placed 2 orders and canceled 1 which was done with no hassles. The staff was kind enough to inform me that the refund would take a few days. Highly recommended!
Paula West
Upon placing my order for the 2nd time, I was informed that they have suddenly run out of stock and I had to make another selection until they re-stock it.
Darren Savage
Outstanding customer service and great quality of tiles. Very polite and informative staff. The tiles arrived as per my expected delivery date. I think the express delivery charges & Saturday deliveries are way too expensive.
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