8am - 5pm Monday to Friday and 9am - 1pm Saturday
Created with passion. Concrete Bone has a light grey with a bit of character which makes it very subtle and contemporary. The highest specs and an elegant look make it an ideal choice for any modern setting.
In massive 1200x1200mm size quality is very important as due to the massive size there can be flaws if quality check is not thorough. We keep this in mind and are very involved with multiple quality checks of bigger sizes.
Large tiles always manage give a grand look to any setting be it bathrooms, living area, kitchen etc.
Key Characteristics:
- Standard delivery is free to most UK postcodes for full packs.
(Note: Some exclusions apply. Please enter your delivery postcode in 'Calculate Shipping' during checkout for more information).
- For products sold by SQM delivery is free for orders over £400 to a majority of postcodes, anything under will incur a £50 additional charge.
- This delivery takes roughly 3-6 working days from placing order.
- Free Specified Date Option - A convenient working day can be selected by ringing us after checkout with your order number, so we can book it with the courier accordingly. However, this is not guaranteed, as deliveries can get delayed due to unforeseen circumstances.
- Deliveries are always made on kerbside using a tail-lift vehicle with manual pump-truck and require a signature.
- Deliveries can be made anytime between 8am and 6pm unless a slot is selected for an additional cost.
*Although it's rare, but deliveries can be delayed due to unforeseen circumstances.
*Please read our delivery page for further information.
We do not offer cutting services, and the tile calculator on the website is just for help. The tile calculator does not decide the size of the tiles.
Please read product specification for the size of the tiles.
- Express shipping costs extra £20 per pallet and delivered within 2-3 working days.
- Saturday delivery can be opted at checkout but attract an additional cost.
- We cut all our samples at our Lincoln warehouse to provide customers with a sample of the most recent batch.
- These are always sent via premium next day service using DPD or DHL but do allow 2-5 working days for delivery since cutting them ourselves can sometimes delay dispatch by a day or two.
- All items are checked prior to dispatch, however sometimes due to the nature of goods and mishandling during transit damages can occur.
- Do not panic as we are always here to help and need you to follow these simple necessary steps as below:
1. Please check all items upon delivery prior to signing for any damage, missing or incorrect items. Our couriers will allow sufficient time for you to do this.
2. If you find any kind of damage, please sign as 'damaged on arrival' and contact our customer services team within 48 hours of delivery along with photographic evidence of all damaged goods and we will organise replacements or refund as per our policy.
*We always ask for customers to allow 5-10% for off-cuts, wastage and damages.
*Please read the refund page for more information.
Anthony M
Absolutely love my new tiles, great company to order from...nothing is too much trouble. 100% recommended.
Lucy A
Best quality and its elegant look is impressive. recommended for modern setting.
Scott P
Perfect place to see tiles made in spain and Italy and they have ample of options to choose from.
Keith A
We were in hurry to complete our shower room and that is why drove to their lincoln showroom, choosen the tiles and order placed in showroom with express delivery, we are Amazed to see that tiles arrived in 2 days only and we are able to finish the work on time. Thank you for such Amazing service Royalestone.
Wayne B
We just received our order and the tiles looks gorgeous with nice matty finish !
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