At Royale Stones, we want you to shop with complete confidence. Which is why all of our products are sourced from trusted manufacturers and quarries and rigorously tested for durability and performance.

For added assurance, we offer a manufacturer's warranty on select products. This warranty covers manufacturing defects when claimed within the specified timeframe.

Below are the manufacturers warranty details for our selective products:

Bathroom Furniture: 3-Year Manufacturers Warranty

Our bathroom furniture is designed for long-term use, and most items come with a 3-year manufacturer warranty. Please note this warranty is valid for orders placed after August 20th, 2025, and only where explicitly mentioned in the product description on our website. This includes:

• Wall-hung vanity units
• Freestanding vanity units
• Double sink vanity units
• Bathroom cabinets
• Porcelain sinks

Bathroom Taps & Showers - 3-Year Manufacturer Warranty

This manufacturer warranty is valid only where mentioned in the product description on our website and includes:

• Bathroom taps and mixers
• Showers
• Wastetrap
• Siphon

Bathroom Accessories - 3-Year Manufacturer Warranty

Our bathroom accessories range is built using high-quality steel and comes with a 3-year manufacturer warranty and is valid only where mentioned in the product description on our website ensuring long-term performance. This includes:

• Towel Hooks & Robe Hooks
• Soap Dispensers & Brackets
• Toilet Roll Holders
• Shower Baskets & Shelves
• Towel Rails & Towel Rings
• Cabinet Knobs & Door Stoppers
• Full Porto Brushed Gold Bathroom Accessories Collection

Bathroom Decor Mirrors and LED Mirrors - 1 Year Manufacturer Warranty

All mirrors from our range come with a 1-year manufacturer warranty, valid only where mentioned in the product description on our website.

Pergolas - 5-Year Manufacturer Warranty

Our pergolas have an extremely hard-wearing structure with structural integrity and come with an extended 5-year warranty for integrity.

Important Notes:

• Normal wear and tear or damage caused by misuse or accidents to any of the products are not eligible under a manufacturing defect warranty.
• Any kind of physical damage should be reported within 72 hours of delivery. Any damages reported after this time period will not be eligible for a warranty claim.

Process to Claim under the Manufacturers Warranty:

If you find any defect in the product:

1. Contact our Customer Support Team within 72 hours of delivery quoting your order reference number.
2. Provide details of the issue and photos (if applicable).
3. Our customer support team will assess your concerns and assist you with the warranty process.

You can reach us directly at sales@royalestones.co.uk for quick support.